At Transparent BPO, we are proud to offer a range of services for all your contact center and business process outsourcing needs. Transparent BPO is a 24/7 operational facility.
Marketing these days is more expensive than ever. At Transparent BPO, we recognize the enormous cost with driving calls, and we’re here to help you capitalize on as many calls as possible
Outbound campaigns can be some of the most complicated and challenging tasks that a company can handle. Transparent BPO can make outbound calls a breeze
Not everyone needs a live agent to answer their calls. We have a robust IVR system that can be customized to your needs. You can re-record your message at any time
Many companies use web chat services to enhance their customer service webpage. Others like to offer sales help when a customer is purchasing a product online. Transparent BPO’s email support will offload the responsibility of responding to your customer’s inquires
Data entry can be tedious, tiring and time consuming. Transparent BPO can get your data or claims entered into your database accurately and in a timely manner
Need an external audit on your customer service or sales center? Send us your recordings, and we will grade them according to a pre-determined scorecard